| Onboarding | Account, WMS/API, SKU, and transition fees | Racking, stations, scanners, WMS, and transition | Proposal, implementation quote, migration plan |
| Inbound and storage | Receipt handling and current monthly storage | Rent, utilities, systems, and minimum staffing | Inventory, SKU, pallet, bin, cubic volume, receipts |
| Picking and packing | Base order and additional-item charges | Measured base and extra-item minutes | Order lines, time study, loaded labor cost |
| Materials and freight | Packaging and contracted parcel charge | Purchased materials and direct carrier rate | Weight, zone, fuel, remote-area terms |
| Returns and errors | Return inspection and restocking | Return time, mis-ships, damage, and shrinkage | Return log, claims, inventory variance |
| Oversight and exit | Invoice, SLA, inventory transfer, and data export | Management, restoration, disposal, and residual value | Work logs, exit clauses, resale quote |